Your Privacy Matters
Last updated: June 1, 2025
Urban Synergy Hub ("USH," "we," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
1.1 Personal Information: When you create an account, we collect your name, email address, and payment information. For certain services, we may ask for health-related information to tailor your experience.
1.2 Usage Data: We automatically collect information about how you interact with our service, including pages visited, time spent, and performance metrics.
1.3 Device Information: We may collect information about the devices you use to access our service, including hardware model, operating system, and mobile network information.
2. How We Use Your Information
2.1 To provide and maintain our service, including processing payments and delivering content.
2.2 To personalize your experience by suggesting classes and content based on your preferences and usage patterns.
2.3 To communicate with you about service updates, security alerts, and support messages.
2.4 To improve our services through data analysis and research.
2.5 To enforce our terms, conditions, and policies.
3. Sharing of Information
3.1 We do not sell your personal information to third parties.
3.2 We may share information with service providers who perform functions on our behalf, such as payment processors and analytics providers.
3.3 We may disclose information if required by law or to protect the rights and safety of USH and our users.
3.4 In the event of a business transfer (merger, acquisition, or sale of assets), user information may be transferred as part of the transaction.
4. Data Security
4.1 We implement appropriate technical and organizational measures to protect your personal information.
4.2 All payment transactions are encrypted using SSL technology.
4.3 While we strive to protect your information, no method of transmission over the Internet is 100% secure.
5. Your Rights
5.1 You may access, correct, or delete your personal information through your account settings or by contacting us directly.
5.2 You may opt out of marketing communications by using the unsubscribe link in our emails.
5.3 California residents have additional privacy rights under the California Consumer Privacy Act (CCPA).
6. Children's Privacy
Our service is not directed to children under 16. We do not knowingly collect personal information from children under 16.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through our service or by email.
Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@urbansynergyhub.com.